Contact us
There is no phone line and no office here, just a small team that compares Seine dinner cruises and answers its own mail. When you write in, the message lands with the same people who built the comparisons, read the listings and keep the prices honest.
What readers write in about:
- A price that has moved. The tours here reprice with the date, the option and the group size, so if a card reads $125.70 (checked September 2026) for the Flagship harbor dinner cruise and the live listing says something else, we would rather hear it from you than catch it on the next check.
- A listing that no longer matches what we described. Menus get trimmed, an early evening cruise drops a course, the Trattoria en Seine changes its Italian spread, or an operator pulls a sailing from sale altogether. If a dinner cruise we covered has changed its inclusions or vanished from the live booking page, tell us: that gets corrected fast, because a stale description costs someone their one evening on the water.
- Anything factually wrong on a page. Which company runs which boat, whether a cruise lasts 1 hour 45 minutes like the Paris en Scène bistronomic sailing or 3 hours like the Bateaux Mouches evening, whether the La Marina de Paris dinner is seated before or after a sightseeing cruise, the difference between the classic and gourmet categories: every one of those is checked against a source, and every one of them can change without notice.
- A dinner cruise we have overlooked. Operators like Paris en Scène, Le Capitaine Fracasse or a newer boat serving a seated dinner on the Seine: if it is bookable, publishes a from-price, and matches what its listing promises, send the link. Inclusion is free and never guaranteed. Every suggestion gets read, and you receive a plain yes or no rather than silence.
- Anything the FAQ or the guides do not cover.
Email info@dinnercruisesinparis.com
After you write in
A reply comes from a person, though not always quickly. Factual errors jump the queue: a from-price on the Ducasse sur Seine cruise that no longer holds, a boarding point described as one quay when the boat leaves from another, a live-music cruise sitting in the wrong category. Once confirmed, those corrections usually go live within a day or two, since a reader's single evening in Paris rests on the details holding up. Broader questions, such as whether a bistronomic menu beats a classic three-course one for a proposal dinner, take longer to answer well. When a reply would serve more readers than the one who asked, the answer gets worked into a guide instead of staying private. Writing in never puts you on a mailing list, nothing is marketed to you afterward, and your address goes nowhere else.
Where we hit a wall
Reservations are off limits to us. No table saved on the Bateaux Parisiens boat, no seating swap on the Maxim's cruise, no cancellation handled, no refund pursued. The twelve dinner cruises compared on this site belong to their operators, whether that is Compagnie des Bateaux Mouches or a smaller outfit like Paris Seine, and every booking lives on the operator's own listing rather than with us.
For anything tied to a reservation you already hold, go through your confirmation email first. It holds your reference number, the boarding instructions for the quay where your boat departs, and a direct contact for the company actually running the cruise. A late menu change, a missed departure, a question about arriving early: only the operator can act on those. If weather puts a sailing in doubt, the operator's channel is the one that can confirm, delay or rebook, and no message to us can do the same.
Two details worth checking on that confirmation before you write to anyone. The boarding point first: Bateaux Parisiens, Bateaux Mouches and the smaller outfits like Paris en Scène each leave from their own spot along the river, so the address on your voucher is the one that counts, not the name of the company. Then the cancellation window, which varies by listing and by how close you are to the departure date. The live booking page is the authority on both.
Undecided between a bistronomic sailing, a live music dinner or the Maxim's evening? The comparison of cruise types sorts the twelve listings faster than an email thread, and the guides take on the menus, the timing and the operators behind most of them.